Returns

Return Policy

We understand that sometimes you may need to return a purchase after receiving it. Online purchases are eligible for STORE CREDIT if you have contacted us within 7 business days of receiving your order. After this timeframe, your item would not be eligible for return. 

Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, dog hair, cigarette smell or stains of any kind will be accepted. 

Due to hygiene reasons, bodysuits cannot not be returned.

ALL JEWELRY SALES ARE FINAL.

Once we receive your return, please allow 5-7 business days for us to process your return. Once processed, your store credit will be emailed to you for you to use on your next purchase.

Please email us at support@lexbrown.co so we can help get your return started.  We will get back to you as soon as possible.

The customer is responsible for return shipping costs. Options are USPS, UPS, and FedEx. 

If you have received a damaged or defective item, please contact us within 3 DAYS to inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email.

Our goal here at Shop Lex Brown is to have happy customers! We are over the moon you are ordering our awesome stuff! Please let us know if you have any other questions or concerns.